This site is dedicated to discussion of ideas and strategies that are part of the process of growing and sustaining a small business

Innovative leadership sustains business


Leaders must make a concerted effort to be innovative. Leadership and innovation are inextricably tied together.  Being creative and innovative are not abilities equally shared by everyone.  Some people are natural creators.  About a fourth of people in the workplace … Continue reading

When your customer is a bully: 4 steps to change the relationship


I was recently appointed to a legislative task force on workplace bullying.  Bullying is a phenomenon that pervades our society.  It is in our schools and our workplaces.  If you are a small business owner and you’ve been in business … Continue reading

Leaders need integrity: 19 dos and don’ts


A leader without integrity is like a horse without reins.  You can’t go anywhere as a leader without it. Some leaders don’t quite understand why they are not able to move their so-called followers to a common goal.  These same … Continue reading

I’ve been asked to lead…now what do I do? Follow these 10 Steps


Congratulations! You’ve been asked to lead or chair an event, committee or project in your community.  You eagerly accept.  Now where do you begin? You have interest in the project and you like the idea behind the cause but now … Continue reading

5 Ways to Lose your Followers: Making Bad Leadership Good


Leadership is a dynamic relationship between followers and leaders.  Without followers you cannot lead.  A follower can decide at any time for any number of reasons not to follow the leader.  When that happens the leader’s duty is over.  Whether … Continue reading

Are you stuck? 3 strategies to generate critical thinking and get unstuck


Sometimes we get stuck in one place because we are not able to see things from a different perspective or we have trouble deciding an appropriate course of action.  Using critical thinking for our businesses can be a way to … Continue reading

3 Principles for Managing Diversity in Today’s Diverse Workforce


What is the face of diversity today and why is it still an important issue? Our world is more diverse than ever and we all need to be able to accept differences to minimize conflicts and misunderstandings that get in … Continue reading